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Why did you decide to set up Retail Media systems?
“Retail Media Systems started in 2005 under the name
Donkeymedia. We found there was a gap in the retail market for a flexible
in-store music player with great quality tracks hand-picked for the for
the Irish customer. We created the player and got a lot of business.
In 2008, after spending 2 years researching and
developing a solution with our customers, we launched our Digital
Signage and Menu Display platform. Today Retail Media Systems
supplies businesses in Ireland, UK & Germany with digital
displays and in-store audio solutions.”
You provide 'Digital Menu Displays' for the retail and food
service industries. Exactly what does this mean?
Our Digital Menu Display platforms give you colourful, animated and entertaining
menu displays in your shop floor. You can change all content on them
easily and in seconds. Text and images on the displays can also come
from head office or even the Internet. Some of our customers display
live sports or news updates on their menus for waiting customers to
read. Menu displays are changing from a fixed printed list of
products and prices to something that informs, entertains and changes
with the needs of the customers. Displays are moving into the
generation of Twitters, Facebookers and iPoders.
Our product received the 'Highly Commended' award for Retail Technology
Product 2009 at this years SHOP EXPO.
How can retail and food service businesses benefit from working with you?
Firstly, you will stand out from your competitors - within 3 years digital menu
displays will become the norm, so whoever gets them first will get
all the attention.
Secondly, you will start to see savings over printed displays quickly - every
time you change a price or product its free – you can do it as
often as you like.
Thirdly, you will see your margins increase by being able to promote your
daily specials, have morning & evenings menus and change prices
and offerings for special events.
But most importantly if you have a display that customers will actually
come into your store just to see, you're going to sell much more.
In the current climate, everyone is concerned with keeping costs in
check.
Are your solutions expensive?
Not at all. Both our Digital Display and In-store music systems are very
competitively priced. You can buy a 26” LCD screen for 270 Euro
nowadays so the initial upfront cost is very low. With our Digital
Displays systems we estimate that a retailer would recoup his/her
investment in 1 - 2 years when compared to printing costs. This is
before taking into account the increase in sales our systems
generate.
Can you tell us about who some of your current clients are?
Our clients range from The o2, Crowne Plaza Hotels, Fresh supermarkets to
Supermacs fast-food restaurants, forecourts, wine bars and
Independent Deli's.
Have you any plans for expansion of new services in the near future?
We have already some tasty add-ons planned for our systems – menus
displays that reflect and adjust to the seasons. Further down the
road we plan to offer services like using iPhone apps as a loyalty
scheme with personalised greetings on the displays and even hooking
up with Facebook. All these extras will be available to all our
existing customer as well. However our competitive price and great
quality will not change!
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Retail News Magazine interviews Retail Media Systems director Keith O'Reilly for their November Edition

